Product

Rules Engine & Alerts

The right alert, to the right person, on the right channel.

A rule builder with compound conditions and time windows, five delivery channels including WhatsApp — plus escalation, acknowledgement, and flood control.

portal.pixa-sa.com/alerts
Dispatch — today’s routes 1234567 Prayer stop 12:05 — auto-scheduled Order #2481 · COD 320Order #2482 · PaidOrder #2483 · COD 145
Capabilities

What you actually get

  • Flexible rule builderCompound conditions and time windows (working hours) over speed, geofences, sensors, behavior, and connectivity loss.
  • 5 delivery channelsWhatsApp + SMS + email + app push + browser push, with an in-app notification center and per-notification delivery log.
  • Per-user preferencesAny event to any channel, quiet hours, and digest bundling.
  • Escalation & acknowledgementAutomatic escalation when unacknowledged, and alert flood control (debounce).
  • Automatic actionsSend a device command, log an event, or create a task when a rule fires.
How it works

Four steps — no complexity

An event occurs on the vehicle

The rules engine matches your conditions and time window

The alert goes out on the recipient’s preferred channels

Acknowledged — or escalated automatically

FAQ

Frequently asked questions

Does the platform work with my existing devices?

Most likely yes — Pixa supports 18 tested protocol families covering the professional class (Teltonika, Ruptela, Queclink…) and the economy class (GT06, H02, JT808…), and our methodology for adding a new protocol is standardized and fast. Send us your device model and we will confirm.

Where is my data hosted?

All data is hosted on servers inside Saudi Arabia — a core requirement for the government sector and tenders, and a design decision from day one.

Do you support WASL requirements?

Yes — a built-in WASL module with integration readiness: company, vehicle, and driver registration, location push at the required cadence with a queue that never loses a message, and a compliance report showing acceptance rates and outages.