Product

Dispatch & Delivery

A complete delivery platform inside your fleet platform.

Orders, couriers, COD, coverage zones, public customer tracking — and multi-stop route optimization that respects prayer times, a unique local differentiator.

portal.pixa-sa.com/dispatch
Dispatch — today’s routes 1234567 Prayer stop 12:05 — auto-scheduled Order #2481 · COD 320Order #2482 · PaidOrder #2483 · COD 145
Capabilities

What you actually get

  • Prayer-time-aware routingMulti-stop optimization with built-in astronomical prayer-time calculation — no deliveries scheduled during prayer.
  • COD with settlementsCash on delivery with controlled courier collection and settlement.
  • Public customer trackingA public order-tracking link for your end customer — fewer "where is my order?" calls.
  • Priced coverage zonesMap-drawn zones, each with its own pricing.
  • Partner API gatewayCreate shipments, track, and receive delivery events via Partner API and webhooks for e-commerce.
  • Automatic delivery watchdogFires delay and deviation events automatically.
How it works

Four steps — no complexity

Orders arrive manually or via API

The engine assigns and optimizes routes around prayer times

The courier executes via the driver app with proof of delivery

COD settles and the watchdog monitors delays

FAQ

Frequently asked questions

Does the platform work with my existing devices?

Most likely yes — Pixa supports 18 tested protocol families covering the professional class (Teltonika, Ruptela, Queclink…) and the economy class (GT06, H02, JT808…), and our methodology for adding a new protocol is standardized and fast. Send us your device model and we will confirm.

Where is my data hosted?

All data is hosted on servers inside Saudi Arabia — a core requirement for the government sector and tenders, and a design decision from day one.

Do you support WASL requirements?

Yes — a built-in WASL module with integration readiness: company, vehicle, and driver registration, location push at the required cadence with a queue that never loses a message, and a compliance report showing acceptance rates and outages.